We are confident that you will be happy with all of your purchases from Touch of Fusion. If you are not satisfied with the item that you receive, we will refund your money within 15 days of purchase. In order to receive the refund, you must first call us and let us know that you are not satisfied with the item. We will give you a return authorization, and you will just need to send the item back to us in new condition. Once we recieve the item, we will give you a full refund. That's all there is!